Resources

Based on a review of the literature, and interviews with experts and hospital leaders (board members, administrators, and clinical leaders), this white paper identifies strategies and practices that differentiate ineffective board quality committees from those that truly make a difference.

This list of questions, developed by Jim Reinertsen, MD, is designed to help think through the key decisions involved with forming a Board Quality Committee and formalizing the processes by which the committee will do its work.

Satisfied and engaged employees are more committed and connected to their roles, their teams and your business. Keeping these productive and engaged staff is especially important in a competitive and challenging recruiting environment.

This guide has a practical emphasis and focuses on how measurement tools can assist Boards to set the right tone of assurance in patient safety. It also offers governance questions to assist Board debate and dialogue.

This paper presents evidence of a comprehensive range of processes related to governing healthcare quality undertaken at the corporate governance level.

Five evidence-based actions that boards can take to pursue high-quality care.

Making quality improvement a core tenet of how healthcare organisations are run is essential to ensuring safe, high quality, and responsive services for consumers.

The Aged Care Quality and Safety Commission’s recent sector performance reports show that ‘effective governance systems’ is one of the most frequently ‘not met’ standards noted in their site and review audits of aged care providers.

Making the case for quality improvement: lessons for boards and leaders

Establishing a just culture within an organization requires action on three fronts: building awareness, implementing policies that support just culture, and building just culture principles into the practices and processes of daily work.