Resources

Leadership and culture are pillars of any clinical governance framework and often cited as the key framework components.   But Dr. Kedar Mate and Josh Clark from IHI challenge us to understand the role that systems play in good care.  They argue that many improvement initiatives fail due to systemic issues rather than a lack of vision or communication from leaders, and advocate for a focus on ‘operating systems’ that support good care.

This qualitative study aims to identify key aspects of CEO participation in quality and safety programs that characterise effective leadership for quality improvement (QI). 

Is there a recipe for creating a high-performing health service? Of course there is! We don’t have to look too far into the literature to find multiple sources of evidence on high performance. This study, from the 2015 ‘vault,’ is particularly useful as it identifies seven clear themes from a systematic review of the qualitative literature on high-performing hospitals.

In this webinar, Beverley Sutton (CEO of HEAL and AICG) will take a look at what is likely to impact care in 2025 and what you will need to do to support your staff to get the best from their professional development opportunities to improve patient outcomes.

Evidence supporting the association between high organisational performance and the presence of clinicians in senior leadership and management roles is steadily growing. Clinical involvement in organisational leadership has been positively linked to operational efficiency and care quality improvements. This in-depth research report from The Health Foundation looks at what the NHS can gain from strengthening clinical leadership and management, the challenges involved in doing so and how they might be overcome. 

This is a little story about four people named Everybody, Somebody, Anybody, and Nobody.

In this webinar, Dr. Cathy Balding and her guest, Professor Alan Lilly, discuss Professor Alan's moment of realisation on the difference he could make leading improvement in clinical care.

All human service sectors rely heavily on a common success factor: people. Care providers and consumers form a symbiotic relationship. They are two sides of the same coin. This webinar explores how this relationship can be designed to create a positive and upward spiral of improved staff satisfaction and care quality. 

Is clinical governance lagging behind corporate  governance, despite years of focus? This article argues that healthcare governance and management are still skewed towards corporate and administrative functions. 

The Victorian Safety Culture Guide (VSCG), from Safer Care Victoria, supports healthcare leaders to measure and monitor their organisation’s safety culture;  and is also a useful tool for other sectors to adapt and apply to develop their safety cultures.