Resources

This is part of a series of resources about clinical governance in aged care that aim to help aged care providers meet their responsibilities for ensuring the quality and safety of clinical care. This fact sheet is for people responsible for developing a clinical governance framework for an aged care service.

The Knowledge and Implementation Hub has gathered evidence on why clinical governance matters in aged care, along with learning and practical resources. These knowledge packages can support the aged care workforce in delivering safe, high-quality care to older Australians. If the concept of clinical governance is new to you, this short click-through learning module provides a simple overview of its role and value to the aged care organisation.

In Australian health services, roles that support consumer safety are a mix of trained specialists, people who evolve on the job and those who struggle through the basics with little opportunity for development. In the UK,  the NHS has created a new role of ‘patient safety specialist’, introduced to bring a more structured, professional approach to patient safety. This evaluation article seeks to understand the professionalisation of patient safety, with implications for the further development of patient safety specialists in the UK and other countries. 

In this Lightbulb Moment webinar, Dr Cathy Balding and her guest, Louise McKinlay (CEO, Safer Care Victoria), as they discuss Louise's "ah-ha!" moment about joining the quality dots.

Negotiation is part of everyday life, and never more so than in health and human services. People in quality and clinical governance roles in particular, often don’t have a lot of formal power and rely heavily on relationships and influence to achieve their objectives.

People in quality and clinical governance roles are often viewed as a ‘spare pair of hands’ and end up doing tasks that they are not responsible for. This leads to dissatisfaction, burnout, and not getting the important jobs done. Mind Tools describes a four stage process for setting firmer boundaries that may be useful for those who want a more focused and effective role in 2024.

This IHI blog explores the potential for the use of generative AI tools in quality management and it is a timely exploration. The time is now for quality managers and executives to plan to employ AI to enhance the quality system while building protection against the downsides – before they occur.

Here is a list of resources to help frontline clinicians become accreditation-ready every day.

Ever wondered why some people seem to succeed more than others in the workplace (and life)?  

Stanford Psychology Professor Carol Dweck, has undertaken decades of research to understand what’s within our control when it comes to success and failure. While there are multiple contributors, Dweck suggests that mindset may be an even more powerful determinant of professional effectiveness and career success, than factors such as skills and experience. 

Clinical leadership has long been an aspiration for acute care services. When wielded effectively, it is a key lever in creating consistently high quality care, and can also contribute to greater job satisfaction. But clinical leadership can also be just another buzz term, not dissimilar to ‘person-centred,’ as something everyone likes to think they both understand and enact. As with ‘person-centred’ care, clinical leadership is easy to talk about, powerful when effective, but hard to get right in practice.