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The VCCC Alliance consumer engagement toolkit

Consumer involvement in our care organisations ensures a measurable increase in knowledge and skill, enhances problem-solving, introduces new ways of looking at and doing things; and ultimately gives organisations greater adaptability in a changing environment.

Consumers should feel valued and part of the organisation. This toolkit gives you the tools to do this such as a consumer transition checklist, consumer and community engagement resources, a community engagement in research checklist, engagement models, participation requests and more.

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