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Partnering with consumers in the planning, delivery and evaluation of health services is an essential component of person-centred care. There are many ways to partner with consumers to improve health services, including formal group partnerships (such as committees, boards or steering groups). However, consumer and health providers' views and experiences of formal group partnerships remain unclear. In this qualitative evidence synthesis of 33 studies, the authors focus specifically on formal group partnerships where health providers and consumers share decision-making about planning, delivering and/or evaluating health services, looking at the pros and cons and what supports success.