Let’s not be tone-deaf
![Let’s not be tone-deaf](/uploads/Website blog images (14).jpg)
It’s not just what we say, it’s how we say it. We know effective communication is key to patient safety and quality, and person-centred care. But it is also crucial to psychological safety and the extent to which we support each other in speaking out, or in asking questions. This in turn will impact patient care.
Sign in to continue reading
This page requires an active AICG membership, please login below to continue reading. If you are not an AICG member you can register below.
Not a member? Register now
AICG Membership provides access to exclusive resources and articles as well as free registration to select events.
Become part of a community that is committed to improving safety and quality across health and care sectors.