Education

one-day Workshop (+ online pre-reading) | $810

All healthcare practitioners contribute to the culture of their organisation and evidence shows that the culture impacts the quality of care.

About the workshop

As a clinician and/or a middle manager who completes this workshop, you will build skills to:

• Develop plans to improve both intercultural practice and organisational culture, and 
• Monitor and contribute to ongoing improvement of intercultural and collaborative practices

Workshop structure

The Building Culture and Collaboration workshop is an interactive one day (eight hour) workshop where you will identify your cultural blind spots, practice cultural competence and assess and develop strategies to improve collaborative team and patient care interactions.

As part of the workshop, you will also gain access to the Culture and Collaboration online course (which can be purchased as a stand-alone course), which serves as the pre-reading that informs the workshop content. You are required to complete the online course, which will be made available 4 weeks prior to the workshop and will close 6 months after your workshop is completed.

The online course consists of five modules, four of which are required to be completed:

• Module A: Who am I? (internal culture)
• Module B: Cultural competence
• Module C: Organisational and team culture
• Module D: Australia - a diverse nation
  OR
• Module E: New Zealand - Aotearoa - The land of the long white cloud
  OR
• Module F: Pacific Island Countries and Territories - Cultures, Traditions and Heritage

It is estimated that you will need to spend approximately one and a half hours per module (six hours in total) on this online component¹, which can be completed over multiple days.

All AICG programs have been written by experts to reflect the elements of the AICG Clinical Governance Framework, reviewed by the Course Advisory Committee and approved for continuing professional development points/hours by the accrediting bodies; RACGP, ACRRM and ACN.

Who can do this workshop?

The Building Culture & Collaboration workshop is for frontline clinicians, middle managers and senior managers working in health and care sectors who are looking to upskill or refresh their knowledge in this area.

Certificate of completion

Upon successful completion of this workshop (including pre and post-assessment), you will receive a certificate which you should retain for your records².

Delivery formats

AICG workshops are mostly conducted online, with a rotating location schedule for face-to-face courses. 

Digital workshops take place via Zoom Meetings. You will receive instructions upon purchasing a course. For more information about Zoom and the recommended system requirements, please click here. 

Current face-to-face workshop location: Karstens Sydney, Level 1/111 Harrington St, The Rocks NSW 2000

continuing professional development

This workshop (including the pre-reading) offers the following:

• Australasian Institute of Clinical Governance (AICG): 13 CPD hours
• Royal Australian College of General Practitioners (RACGP): 13 CPD hours
• Australian College of Rural and Remote Medicine (ACRRM): 13 CPD hours
• Australian College of Nursing (ACN): 13 CPD hours

What our students say

"Very professional course, pre-learning was relevant and informative" 

Wing Commander - SO Clinical Governance, RAAF Amberley

1. Participants who attend the workshop automatically gain access to the online course, however it can also be purchased separately. If you have already completed this course, you will still have access to the modules as part of the workshop for your review.

2. This course constitutes one-third of the AICG’s Certificate course in Clinical Governance. For more information click here.